247Compliance appLinks, recordings and certificates Open
Questions? Call +1-661-336-9555 Group training quotes Get the app
Sign in
ON-DEMAND HR Compliance

Conflict Resolution

Learn leadership principles to build trust, listen better, avoid and resolve conflicts, gain cooperation and create a positive team culture.

FormatRecorded sessionWatch any time
Length60 minutes
Dan Eckelman Speaker Dan Eckelman Speaker and real estate investor
Talk to an expertAsk an expertQuestions about this topic

Overview

Teams let talented people combine their strengths, which can raise energy, creativity, performance, loyalty and engagement. This conflict resolution training shows how to keep those teams working well when disagreements arise.

You'll learn sets of seven leadership principles for building trust and respect, avoiding and resolving conflicts, gaining cooperation and building leadership. The session also covers creating a positive team culture, listening to reduce miscommunication and replacing negativity with energy.

A practical activity, the Camaraderie Quest, applies conflict resolution principles, and you'll use the IAB formula (incident, action, benefit) to give recognition and praise that anchors positive behavior.

Why attend: Interpersonal conflict can happen in any setting. Knowing how to handle it, manage emotions and reach an understanding improves well-being and productivity. Employees gain stronger communication skills and better relationships, while managers, who must mediate disputes alongside their other duties, learn to lead their teams through conflict. The session is designed for both employees and managers.

What’s covered

  • Seven ways to build trust and respect
  • Creating a positive team culture
  • Listening and reducing miscommunication
  • Seven ways to avoid and, when needed, resolve conflicts
  • The Camaraderie Quest activity as a practical application
  • Seven ways to gain cooperation and build collaboration
  • Replacing negativity with energy
  • Improving communication and anchoring positive behavior
  • Seven ways to build leadership among groups and employees
  • The IAB formula: incident, action, benefit
  • Building trust and support in the workplace
  • Recognition and praise

Who should attend

The target audience is Employees as well as Managers.Learning how to resolve conflict benefits employees in various ways. It equips them with enhanced communication skills, reducing misunderstandings and fostering better workplace relationships.Managers are responsible for a wide range of duties, like scheduling, employee motivation, budget oversight, and performance assessment. Managers must also mediate employee conflict when necessary. Learn why conflict resolution is important and how to manage it to lead your team successfully.

What you get

CertificateEmailed to each attendee after the session.
HandoutsSlides and checklists to reuse with your team.

About the speaker

Dan Eckelman
Dan Eckelman
Speaker and real estate investor

Dan Eckelman is from Columbus, Ohio, he is an International Speaker and a  Real Estate Investor. (That is all I want to say in the intro. I cover my history and background in the presentation.

All webinars by Dan Eckelman →

More in HR Compliance

See all 352 HR webinars →
New Form I-9: Documents and Policies that Ensure ICE I-9 Compliance Margie Faulk · 90 min Secrets Of Psychology - Why People Do The Things They Do Paul J. Cline · 90 min Project Management For Administrative Professionals Chris DeVany · 90 min Elevate Your Workplace Wellness: 10 Critical Wellness Factors Edlyn McGarity · 90 min
From$219On-demand · watch any time Enroll now