Moving From an Operational Manager to a Strategic Leader
Learn a five-step process to lead strategically: define your team's mission, run a SWOT analysis, gather customer feedback, set a vision and execute through critical success factors.
Speaker
Pete Tosh
Management consultant and trainer · The Focus Group · MBA and MS, Virginia Commonwealth
Overview
Senior leaders often say they have plenty of operational managers but too few strategic leaders. This 60-minute strategic leadership training shows managers how to think and act in terms of their organization's long-term success and competitive advantage.
You'll build a strategic frame of reference for your team: draft a mission that names your primary customer and the value you deliver, run a SWOT analysis, and use an importance/performance matrix to see where customers want change. From that feedback you'll set a realistic vision, define the critical success factors that matter most, and involve team members so they commit to the plan instead of resisting it.
Why attend: Research and senior leaders agree that leaders who think and act strategically are seen as the most effective. Yet complex, fast-changing issues, demands for instant results and short-term rewards keep many leaders stuck in reactive firefighting, which hurts both the organization and their careers. This webinar offers practical, proven methods to build strategic thinking. It suits any leader, manager or supervisor who wants to achieve better business results.
What’s covered
- Drafting a mission statement covering the products, services and value you provide internal customers
- Completing a SWOT analysis: strengths to leverage, weaknesses to shore up, opportunities to harness and threats to neutralize
- Electronic surveys, face-to-face interviews and focus groups
- A customer advisory board, complaints and other sources
- Using an importance/performance matrix to decide where to excel, improve, deprioritize or redirect resources
- A vision that is feasible, brief and easy to remember
- A compelling aspiration your team can relate to and be inspired by
- Alignment with your corporate vision
- The few proficiencies your function most needs to excel at
- The initiatives that contribute most to long-term success
- Building a shared understanding of the vision and critical success factors
- Using metrics to create alignment and give feedback on progress
- Involving team members to build commitment and overcome resistance to change
Who should attend
What you get
About the speaker
Pete Tosh is the Founder of The Focus Group, a management consulting and training firm that assists organizations in sustaining profitable growth through four core disciplines:
- Implementing Strategic HR Initiatives
- Maximizing Leadership Effectiveness
- Strategic Planning
- Enhancing Customer Loyalty
The Focus Group has provided these consulting and training services to manufacturing and service organizations across the U.S., Canada, Europe, and the Middle East. Pete has worked closely with the leadership teams of organizations such as Exxon, Brinks, EMC, State Farm, Marriott, N.C.I. YKK and Freddie Mac
Pete holds a B.A. degree in Psychology from Emory and Henry University and Masters degrees in both Business Administration and Industrial Psychology from Virginia Commonwealth University. Pete also co-authors Leading Your Organization to the Next Level: the Core Disciplines of Sustained Profitable Growth.
More in HR Compliance
See all 352 HR webinars →
Margie Faulk · 90 min
Secrets Of Psychology - Why People Do The Things They Do
Paul J. Cline · 90 min
Project Management For Administrative Professionals
Chris DeVany · 90 min
Elevate Your Workplace Wellness: 10 Critical Wellness Factors